Privacy Policy

ZenPilot ("us", "we", or "our") operates the zenpilot.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Data

We collect information you provide directly to us, such as when you fill out a form, book a call, subscribe to our newsletter, or contact us. This may include:

• Email address
• First name and last name
• Company name
• Phone number
• Address, city, state, ZIP/postal code

Usage Data

We may also collect information on how the Service is accessed and used. This may include your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you updates, marketing communications, and other information that may be of interest to you
• Respond to your comments, questions, and requests
• Provide customer care and support
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues

Marketing Communications

By downloading any of our resources (ebooks, guides, case studies, etc.), you agree to receive marketing communications from ZenPilot. This may include promotional emails, newsletters, or other information that we think you may find useful.

You may opt out of receiving these communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at [email protected].

Cookies & Tracking

We use cookies and similar technologies to collect information about your browsing activities. This includes analytics tools (such as Google Analytics) and marketing tools (such as HubSpot) that help us understand how our website is used and improve our services.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others may have about you, including by association with your email or home address. We may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting app.retention.com/optout.

We may use cookies to:

• Remember your preferences and settings
• Personalize your experience on our website
• Measure and analyze how our website is used
• Deliver targeted advertising and promotions

You can manage your cookie preferences through your browser settings. Please note that if you disable cookies, some features of our website may not function properly.

Information Sharing

We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as email delivery, analytics, and customer relationship management.

European Economic Area (EEA) Residents

If you are from the European Economic Area, ZenPilot's legal basis for collecting and using your personal information depends on the data we collect and the context in which we collect it. We may process your personal data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and is not overridden by your rights
• For payment processing purposes
• To comply with the law

If you are an EEA resident, you have certain data protection rights. ZenPilot aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Please note that we may ask you to verify your identity before responding to such requests.

Your Rights

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages. You may also request access to, correction of, or deletion of your personal information by contacting us at [email protected].

Data Security

The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this privacy policy, or you want to exercise your rights regarding your data, please contact us at [email protected].